Becoming a dental receptionist is fairly straightforward. Although there is a dental course that you can take, which is the Advanced Award in Dental Reception, most dental receptionists are actually trained on the job, although some employers will also enable receptionists to study while they are employed.
Most dental practices will want to employ a receptionist who has some experience of working in receptions and who is aware of the problems that some patients have in going to the dentists. So if you can be aware of just how frightening some people find the dentist and be warm and friendly and hopefully put them at their ease, then you will have taken the first step to becoming a dental receptionist!
You will also be expected to be computer literate and able to source patients files as well as keep up to date records and operate a booking system for patients/clients. This will also require you to have a good understanding of English and be relatively numerate as well, since you may have to be handling money and invoices.
Many dental receptionists will be responsible to a senior receptionist, who will mentor them through the process of training, which means that you learn on the job and don't have to take much time out for studying.
If this is a career that interests you then why not think about talking to a recruitment agency, to see if they can place you in a dental practice, so that you can find out for yourself if this is a career that you would like to progress? At least doing it through an agency you can try it out before you take on a permanent position, then you can also decide if you want to work in a big practice or a smaller one.
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